Lead the F&B department to excellent, efficient and safe service
Closed
Full-Time
This application deadline has passed — see the openings below for current roles.
Background
At Nyeri Club we believe life is a continuous pursuit of growth, strength, and balance. Every day brings new goals, fresh challenges and evolving personal styles. Whether you’re perfecting your swing, building endurance in the gym or finding peace in the sauna, every corner of our club is designed to help you push boundaries and discover your next level.
Duty Station
Nyeri Club
Reports To
Full-Time
Date of Issue
—
Closing Date
13 October, 2025
The role
Duties and Responsibilities
Operations Management
Supervise day-to-day operations of restaurants, bars, catering, and other service outlets
Ensure compliance with food safety, health, and hygiene regulations
Monitor service standards to ensure quality and consistency
Assist in stock control, ordering, and inventory management
Staff Supervision & Development
Supervise, schedule, and coordinate F&B service staff
Conduct on-the-job training, mentoring, and performance evaluations
Promote teamwork and staff motivation to achieve departmental goals
Customer Service
Handle customer inquiries, complaints, and feedback professionally
Ensure high levels of guest satisfaction and personalized service
Monitor and address service recovery issues promptly
Financial & Administrative
Assist in monitoring budgets, cost control, and revenue targets
Ensure proper handling of cash, billing, and financial transactions
Support in menu planning, promotions, and marketing initiatives
Compliance & Standards
Ensure adherence to workplace safety standards and company policies
Maintain high standards of cleanliness and presentation across all service areas
Oversee compliance with licensing, health, and safety regulations
Qualifications
Knowledge and Skills Required
The Jobholder must possess:
Qualifications & Experience
Diploma or degree in Hospitality, Hotel Management, or related field
Minimum 3–5 years’ experience in F&B operations, with at least 1–2 years in a supervisory role
Knowledge of food safety regulations, HACCP, and quality standards
Strong leadership, communication, and interpersonal skills
Core Competencies
Leadership and people management
Excellent customer service orientation
Problem-solving and conflict resolution
Organizational and multitasking skills
Financial awareness and cost-control skills
Key Deliverables (KPIs)
Achievement of customer satisfaction targets
Compliance with health and safety, hygiene, and food safety standards
Staff productivity, punctuality, and service quality
Reduction in wastage and adherence to cost-control measures
Revenue growth and profitability in line with departmental goals
How to apply
Application Process
Submission Requirements
Interested candidates should submit their application letter, detailed CV, copies of academic and professional certificates, and at least three (3) contactable referees, preferably former supervisors or line managers, to:
Closed
Required documents to include in your application:
Application letter
Detailed Curriculum Vitae (CV)
Copies of academic and professional certificates
At least three (3) contactable referees, preferably former supervisors or line managers
